Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

For UAE, orders processed will take 1-2 business days to arrive. For Saudi Arabia, Kuwait, Qatar and Bahrain deliveries can take from 5-6 days. Delivery details will be provided in your confirmation email.

Please be informed that once our skincare products have been opened or used, they are considered to be used and, therefore, cannot be returned for a refund or exchange. We strongly advise our customers to carefully read the product descriptions and ingredients list before making a purchase to ensure they are suitable for their skin type and needs.

To track your order, you can easily do so by using the Airway Bill number, which will be sent to you immediately upon shipment.

Once the cancellation has been confirmed, our valued customers will receive an email notification informing them that their order has been canceled.

Please take a picture of the damaged item and email it to our customer service team if it was damaged during shipping. They will then send you an email with instructions on how to return an item or get a refund, as well as information about our return policy.

All Vidaderm Milano products are made in Italy, using only the finest natural  ingredients sourced from around the world. We are committed to using sustainable, eco-friendly production methods that minimize our environmental impact.

Yes, all Vidaderm Milano products are formulated to be gentle and non-irritating, making them suitable for all skin types, including sensitive skin. However, we recommend doing a patch test on a small skin area before using any new product, particularly if you have a history of allergies or skin reactions.

Our products have a shelf life of 24 -36 months, depending on the specific product. To ensure the longevity of our products, we recommend storing them in a cool, dry place away from direct sunlight and heat.